Frequently Asked Questions

ARE YOUR ITEMS FOR SALE?
No, we offer rental services only. All items must be returned after use.

WHERE DO YOU SHIP FROM AND HOW?
All items are shipped from Kapitolyo, Pasig via Lalamove or LBC for nationwide delivery.

HOW DO I RESERVE?
We only require a 30% non-refundable down payment to secure your booking. Check T&C below for more info.

DO YOU ACCEPT CASH ON DELIVERY?
No, we accept online payments only via GCash and BPI.

WILL I GET BACK MY SECURITY DEPOSIT AFTER I RETURN THE ITEMS?
Yes, as long as the items are returned on time, complete, and undamaged.

TERMS AND CONDITIONS

• A 30% non-refundable down payment is required to reserve your booking on your event date.

• A 50% refundable security deposit (separate from the rental fee) is required before shipping. This will be refunded once all items are returned on time, complete and in good condition.

• The remaining balance must be settled before the items are shipped.

• All shipping fees will be shouldered by the customer.
• For table rentals: We do not provide set-up assistance. Items will be delivered via car due to the bulky packaging.
• Rental duration is up to a maximum of 2 days (48 hours from pick-up) only. Late returns will incur a ₱500 fee per extra day.
• Any damages or losses will be deducted from the security deposit. 
• We offer special discounts for our repeat customers:
  Second booking: 10% discount
  Third booking: 15% discount